Logistics and supply chain
English for logistics coordinators
Every day you chase information and pass it on. In English, you need to ask precisely, report a delay without panic and agree what happens next.
Your working week
The conversations you have, in English.
- 01
Shipment delayed
What makes it hard: Tell the client what happened, the new ETA and what you are doing.
- 02
Missing documents
What makes it hard: Ask a partner for exactly what is missing and by when.
- 03
Problem-solving call
What makes it hard: Agree options with the carrier and the warehouse on one call.
- 04
Weekly partner review
What makes it hard: Go through issues, owners and deadlines.
Sounds familiar?
You know English. These moments still catch you out.
“When a truck is late, the client calls and I start apologising instead of explaining.”
“On calls with several partners I lose who promised what.”
“I write fine in email. On the phone I need more time than I have.”
Tasks in English
What your role asks you to do in English
- Update clients on shipments and delays
- Request documents and confirmations
- Solve problems with carriers and warehouses
- Run weekly reviews with partners
How you practise
From the situation to your own answer
The situation and the technique
What the moment needs, in a few steps, with phrases that work.
Four practice formats
Cards, read and write, listen and write, respond in English.
Your answer, reviewed
The AI coach reviews your written answer and shows a better version.
Progress you keep
Today’s practice and your saved progress, on phone or laptop.
A dedicated pack for this field is in preparation. The meetings part of your week you can practise today, with Meetings and discussions.
Articles and terms for this role
- Scenario
Scenario: the client calls about a late container
Tell the client what happened, the new date and your next action, without an apology loop.
- Terms
ETA
The estimated time of arrival: when a shipment, a person or a result is expected.
- Terms
roadblock
An obstacle or major hindrance that completely stalls a project's forward momentum.
Other roles in Logistics and supply chain
Logistics coordinator
Practise the moments of your role
A dedicated pack for this field is in preparation. The meetings part of your week you can practise today, with Meetings and discussions.