Logistics and supply chain
English for procurement and purchasing specialists
You negotiate for your company every week. In English, you need to ask for better terms firmly, compare offers clearly and hold a supplier to a date.
Your working week
The conversations you have, in English.
- 01
Requesting a quote
What makes it hard: Say exactly what you need, the volume and the deadline.
- 02
Negotiating terms
What makes it hard: Ask for a discount or better payment terms, and trade something back.
- 03
A missed delivery date
What makes it hard: Say the impact, ask for a recovery plan and confirm it in writing.
- 04
Supplier review meeting
What makes it hard: Go through quality and delivery issues without damaging the relationship.
Sounds familiar?
You know English. These moments still catch you out.
“Suppliers sound confident and I end up accepting their first offer.”
“I need to complain about a late delivery without starting a fight.”
“In negotiations I can’t find polite ways to say no.”
Tasks in English
What your role asks you to do in English
- Request and compare quotes
- Negotiate price and payment terms
- Escalate missed dates and quality issues
- Run supplier review meetings
How you practise
From the situation to your own answer
The situation and the technique
What the moment needs, in a few steps, with phrases that work.
Four practice formats
Cards, read and write, listen and write, respond in English.
Your answer, reviewed
The AI coach reviews your written answer and shows a better version.
Progress you keep
Today’s practice and your saved progress, on phone or laptop.
A dedicated pack for this field is in preparation. The meetings part of your week you can practise today, with Meetings and discussions.
Articles and terms for this role
- Scenario
Scenario: the client calls about a late container
Tell the client what happened, the new date and your next action, without an apology loop.
- Terms
ETA
The estimated time of arrival: when a shipment, a person or a result is expected.
- Terms
roadblock
An obstacle or major hindrance that completely stalls a project's forward momentum.
Other roles in Logistics and supply chain
Procurement specialist
Practise the moments of your role
A dedicated pack for this field is in preparation. The meetings part of your week you can practise today, with Meetings and discussions.