Meaning
An analysis of an incident to understand root causes and prevent recurrence.
Three examples from work
Incident review
Tech LeadWe're holding a blameless post-mortem at 3 PM.
DevOps EngineerI've compiled the server latency logs for the timeline.
Client follow-up
Account ManagerThe client requested an official post-mortem on the outage.
PMI'll share the three preventative actions in our report.
Action tracking
Engineering LeadDid we create tickets for the post-mortem takeaways?
DeveloperYes, the circuit breaker task is in the next sprint.